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The middle of a blizzard is no time to ponder changing your snow tires – but when the filing season ends almost every preparer can think of something they would have done differently. Analyzing what could have gone better in the busy time is part of any well-run practice.

After doing their post-mortems, tax preparers from across the country shared their last season’s do-overs, which range from forcing clients to think more about the future, to shopping more carefully for software, to changing professions altogether – all of which will help them get ready for 2019.